TERMS and CONDITIONS
The following terms and conditions are relevant and apply to all parts of the cross krav maga academy website.
Your use of the website and any orders that you may place through it will be governed by these terms and conditions.
Please ensure that you fully understand and agree to them before proceeding with your order.
Products may be purchased from cross krav maga by completing the online order process and submitting credit or debit card details via a secure server, or by Paypal.
Any orders placed will be confirmed via a confirmation email sent to the address supplied at the time of ordering.
It will NOT include any card numbers or details. Receipt of this confirmation email simply confirms that your order has been received and acknowledged.
For product returns and clarification on terms, please see our returns policy.
Product Information & Clarification
We want every customer to be happy with their purchase and enjoy their shopping experience with us. Therefore, every effort has been made to provide you with the information for the products shown on our site. If you should require any further information about any products please don’t hesitate to use our contact form and we will get back to you within 24 hours.
We cannot be held responsible for distorted product images, or accurate colour reproduction on your computer.
All prices displayed are in British Pounds (Sterling).
All products available on www.crosskravmaga.co.uk have the price clearly indicated and we make every effort to ensure that these prices are both competitive and accurate.
Delivery charges, where applicable, will be displayed prior to completion of your order.
Please ensure that you review the total order amount prior to confirming your order to avoid any later confusion.
Payments can be made by using Visa, MasterCard, Maestro, Delta, and Solo Credit/Debit cards via our secure PayPal processing system.
Delivery & Returns
Any dates provided for a delivery are approximate, and cross krav maga is not responsible for the duration of time it takes to be delivered once goods have been despatched. If you have placed an order with cross krav maga and have not received your order within 14 days of payment, please follow these steps:
- Send us an email to confirm that you’re order has not been received
- Check with your local Royal Mail sorting office to see if they have a parcel for you
Failure to notify us within 14 days may result in cross krav maga not accepting any responsibility for items despatched and not delivered/received.
CROSS KRAV MAGA use UKMail as our preferred method for shipping within the UK. We deliver to mainland UK, Scottish Highlands & Islands, Republic of Ireland & Northern Ireland.
If the Customer refuses or fails to take delivery of goods tendered the CROSS KRAV MAGA shall be entitled to terminate the contract with immediate effect or to dispose of the goods as it may determine and CROSS KRAV MAGA reserves the right to recover from the Customer a minimum handling fee of 50% of the total price of such goods which shall be paid by the Customer within 10 days of the date of invoice.
Our Returns Policy
Damaged goods must be reported to CROSS KRAV MAGA within 24 hours of delivery by email. Failure to do so will result in CROSS KRAV MAGA not accepting responsibility and the customer shall not be entitled to a refund or replacement of the goods. Upon agreement by email, CROSS KRAV MAGA will cover the cost for the return of the product(s) using either Royal Mail 1st or 2nd class postal service, or Parcel Force costs on larger orders.
A refund will not be offered in the instance that a Trial session or grading has been bought, a change of date can be accommodated but all trial sessions and gradings are not refundable.
A refund will not be offered on courses unless you have an honest really serious excuse and will be decided on the description of cross krav maga if a Refund is issued.
A refund will not be offered if DVD’s or downloads are bought and you have changed your mind and no longer wish to keep the items.
REPRESENTATIONS AND WARRANTY
Copyrights / Trademarks / Proprietary Rights / Intellectual Property Policy
YOU REPRESENT AND WARRANT THAT YOU ARE THE OWNER OF THE CONTENT WHICH YOU SUBMIT AND THAT THE CONTENT DOES NOT INFRINGE UPON THE PROPERTY RIGHTS, INTELLECTUAL PROPERTY RIGHTS (COPYRIGHTS AND TRADEMARKS) OR OTHER RIGHTS OF OTHERS. YOU ALSO REPRESENT THAT THERE ARE NO OUTSTANDING DISPUTES IN CONNECTION WITH THE PROPERTY RIGHTS, INTELLECTUAL PROPERTY RIGHTS OR OTHER RIGHTS IN THE CONTENT OR ANY PARTS OF THE CONTENT. YOU HEREBY REPRESENT AND WARRANT TO US THAT THIS AGREEMENT HAS BEEN DULY AND VALIDLY ACCEPTED AND DELIVERED BY YOU AND CONSTITUTES YOUR LEGAL, VALID AND BINDING OBLIGATION, ENFORCEABLE AGAINST YOU IN ACCORDANCE WITH ITS TERMS; AND THAT THE ACCEPTANCE, DELIVERY AND PERFORMANCE BY YOU OF THIS AGREEMENT ARE WITHIN YOUR LEGAL CAPACITY AND POWER; HAVE BEEN DULY AUTHORIZED BY ALL REQUISITE ACTION ON YOUR PART; REQUIRE THE APPROVAL OR CONSENT OF NO OTHER PERSONS; AND NEITHER VIOLATE NOR CONSTITUTE A DEFAULT UNDER THE (I) PROVISION OF ANY LAW, RULE, REGULATION, ORDER, JUDGMENT OR DECREE TO WHICH YOU ARE SUBJECT OR WHICH IS BINDING UPON YOU, OR (II) THE TERMS OF ANY OTHER AGREEMENT, DOCUMENT OR INSTRUMENT APPLICABLE TO YOU OR BINDING UPON YOU.
You agree to defend, indemnify and hold CROSS HOLDINGS LTD and CROSS KRAV MAGA officers, directors, employees, agents and licensors harmless from all judgments, awards, losses, liabilities, costs and expenses, including but not limited to reasonable legal fees, expert witness fees, and costs of litigation arising out of or based on (a) Content you submit, post to or transmit through the Site, (b) your use of the Site, (c) your connection to the Site, (d) your violation of the Agreement or (e) your violation of any rights of a third party.